Your Margins Live in the Service Lane
From labor planning to vehicle flow, Spindle replaces guesswork with data—so your operation runs lean, fast, and profit-first.
Spindle is an intelligent software platform built for dealership service operations. It integrates seamlessly into your existing workflow—connecting service advisors, drivers, porters, and techs across the entire operation.
Fixed schedules are great for simplicity. And terrible for your bottom line.
Spindle predicts daily service demand using appointments, walk-ins, and historical throughput—then builds smart staffing recommendations that maximize productivity without overpaying for idle time.
- Real-time staffing suggestions based on projected workload
- Dynamic forecasting from walk-ins, appointments, and historical data
- Employee performance tracking built into staffing logic
Where's that Camry?
- Live vehicle tracking across multiple lots and facilities
- Support for offsite shop visibility and shared fleet logistics
- Multiple lockbox support to track key drop and retrievals
- Quick search to locate any vehicle instantly—no guesswork
Whether the vehicle is at an offsite shop, in a backlot, or parked by a satellite key drop, Spindle keeps track of it. No more radios, lot walks, or lost time.
Hope is not a quality control process
Spindle helps teams catch issues before the customer does—with built-in quality checkpoints, media logging, and automated test-drive validation.
- Photo and video capture at any stage of the service
- Automatic odometer photo recognition and logging
- Custom quality rules and alerts (e.g., test drive verification)
- End-to-end digital trail for internal use or OEM requirements
Shouting ‘It’s done!’ is great — if the air is your system of record
- Smart routing of vehicle status updates to assigned staff
- Advisor matching across loyalty tiers, job types, and shift types
- Multi-channel alerts (email, SMS, internal system)
- Triggers when cars are readying—not just ready—for faster engagement
When a car is nearing completion, Spindle alerts the advisor early, giving them a head start to contact the customer—improving turnaround time and customer experience.